Our step-by-step guide on how to register, apply, and participate in GRIT!
To get started, sign up to join our user testing pool. We'll ask for information, like your name, email address, and city of residence. Your responses are meant to ensure we maintain a diverse representation of people in our pool
Join GRIT pool from here
You can join from here
As little as five minutes
Once you're signed up, you'll be added to our user testing pool. Our team will email you when we have opportunities that match your participant profile. We estimate one-to-two research opportunities every six months, but participation depends on various criteria.
Typically, we select all participants within 10 days of notifying folks of an opportunity
To update your information, you can resubmit a GRIT intake form here.
When a research opportunity comes up, we'll send you an email with all the relevant research details as well as a screener questionnaire that's specific to the project.
The screener helps us determine if you're a good fit for the test.
Once you get invited to the study, you will be receiving an automated email that contains all the important information you need to know before signing up.
It varies, but typically five questions or less.
One of our research team members will review your submission and profile to determine if you are a good fit. If you are, we will contact you to book your interview time-slot with us.
One of our research team members will review your submission and profile to determine if you are a good fit. If you are, we will contact you to book your interview time-slot with us.
You will receive an email notifying you, with a link to book a time slot for your interview. Typically, we select all participants within 10 days of our email to our GRIT pool.
See more questions >
If you're a good fit for the test, we'll contact you by email to schedule an interview. Before the interview, we'll ask you to sign a consent form that outlines the details of the research process, including what data we'll collect and how we'll use it.
After booking your session you will see confirmation screen, and receive a confirmation email.
Yes, the consent form must be read and signed before moving forward with a test. Consent forms protect your rights while providing information so that you understand what’s being asked of you.
One of our research team members will review your submission and profile to determine if you are a good fit. If you are, we will contact you to book your interview time-slot with us.
During the interview, we'll ask you to test a product or service and provide your feedback. This feedback helps improve the products and services to better meet the needs of Canadians. When navigating a new prototype, we encourage you to talk and think out loud as often as possible — it really helps!
We encourage you to be open and honest with your feedback!
Of course! It is important that you are comfortable during the interview. Please let the researcher know if you need a break at any point.
See more questions >
Once the interview is complete, we'll provide an honorarium as a thank you for your time and feedback. Afterwards, you will be added back to our user testing pool to be eligible for future opportunities.
We test digital products and services with the people they are meant to serve, with a special focus on social, civic, and public-interest digital solutions.
